OIT Solutions Center: Computer, Software and Loaner Technology Support


Note - Starting 05/13/2022 the Tech Clinic's hours will be 9:00 am-5:00 pm, closed for lunch daily between 12pm-1pm with last check-in at 4:00 pm

Note - Starting May 30th through August 29th, the Tech Clinic's hours will be 8:30-4:30pm, closed for lunch daily between 12pm-1pm with last check-in at 3:00 pm (Summer Hours)

 
The OIT Tech Clinic is open in 112 Frist Campus Center, Monday through Friday 9:00AM - 6:00PM.

We are closed for lunch daily from 12:00PM - 1:00PM.

Last check-in is at 5:00PM. We reserve the right to reschedule walk-ins to the next business day. To avoid this, please arrive early.

We are closed in observance of all University holidays.

You may also write to techclinic@princeton.edu

For off hours student support, please contact a Student Technology Consultant (STC) by emailing: stchelp@princeton.edu

All faculty and staff must contact their support staff first. Our policy is that we no longer work on faculty/staff personally-owned devices (exceptions would be simple tasks as defined below under "Personal Machine Guideline") and that we only accept appointments should there be no other support option.  Departmental IT Support (SCAD/DCS) should always be the first option for faculty/staff needing technical support, followed by a ticket with CSS should you need to escalate due to difficulties solving issues on university-owned machines.

If you require an appointment with the Tech Clinic you must create an appointment first by emailing TechClinic@princeton.edu.
Appointment hours are Wednesday and Thursday morning 9:00 am - 11:00 am. 

 

OIT Tech Clinic

Especially for students, the OIT Tech Clinic is a resource to turn to when you are experiencing problems with your computer, devices, or Internet service. Technology Specialists will provide general computing support, diagnose software and hardware issues, assist with network provisioning, and application installation.

Hours:  Monday to Friday, 9AM to 6PM (Closed for lunch daily, 12pm-1pm). Last check-in at 5:00PM
Contact:   Call, email or chat or in-person at 112 Frist Campus Center (no appointment required).

 

OIT Store

The OIT store offers software for sale to the University community. See the OIT Online Store website for the items you can purchase through the store.

Contact: oitstore@princeton.edu, pick up physical items in 112 Frist Campus Center.

OIT Online Store: www.princeton.edu/oitstore

In addition, through Princeton’s site and volume licensing, many software packages are available at no charge to faculty, students and/or staff. For a list of software available for download, go to www.princeton.edu/software

 

OIT Technology Loaner Program

The OIT Technology Loaner Program offers devices to support business travel, teaching, and learning.

For more information about the Technology Loaner Program, see: 

Technology Loaner Program: Technology for remote teaching

For questions or more information, Call, email or chat