Faculty, Staff, and Sponsored Affiliates

Create/Reset Faculty or Staff Password

1. Navigate to the Password Reset menu on the Princeton Service Portal.
2. Select Password Reset > My Princeton Account.
   The Create or Reset Your Princeton Password window displays.
3. Input your netID (not your full @princeton.edu email).
4. Complete the secondary verification factor (Mobile Phone number or Home email address).
5. Review and follow the password complexity requirements displayed on the page when creating a new password.

Duo two-factor authentication for first-time users

Once you have successfully logged into a Princeton website or application for the first time, you will be prompted to activate/ enroll your Duo Account to complete your secure access setup. Read Duo Two-Factor Authentication for activation and enrollment instructions. 

Faculty/ Staff Maintain Contact Information in HR Self Service

1. Navigate to HR Self Service and log in.
2. Select the Personal Information tile.
3. Select the Contact Details icon.
4. Enter your contact information for one or both.
   
   • personal mobile phone number.
   • home email address.

Sponsored Affiliates Maintain Contact Information

Sponsored Affiliates can maintain their contact information using this form.

 

Login/ Password Troubleshooting

Clear Browser Cache and Delete Cookies

Login issues are sometimes due to browser cache or cookies. Follow the steps in How to clear cache and delete cookies.

Missing Contact Information

To verify your identity, Princeton's password reset process uses the personal mobile phone and/ or home email address on record.  If neither a personal mobile or home email address is on file, you will not be able to use self-service password reset.  Contact Information Technology for assistance.