Overview

Automated live captions are a help to many people, especially to those with auditory disabilities, non-native speakers of the language used, as an aid to understanding, in noisy environments, and when there is a need to turn off or keep the volume low. Automated live captions are not necessarily sufficient for those who require captions as an accommodation. In such instances, meeting organizers and presenters should follow an attendee's accommodation need: in the case of a member of the University community, as documented by the Office of Disabilities, Human Resources, or the Office of the Dean of the Faculty; or in the case of a member of the public, as requested.

For attendees to view live captions in Zoom, the host must first ensure that the feature is enabled in their Zoom settings. Attendees then have the option to turn captions on for themselves. Note that captions are not saved.

Meeting host

Enable automated live captions in your settings:

1. Go to your Zoom settings.
2. Under Meeting settings, select In Meeting (Advanced) settings.
3. Scroll to the Closed Captioning setting.
4. Underneath it, check the box for Enable live transcription service.

Once in the meeting:

1. In the Zoom toolbar, select Live Transcript.
2. When the Live Transcript menu opens, select Enable Auto-Transcription.

To disable live automated live captions:

1. In the Zoom toolbar, select Live Transcript.
2. When the Live Transcript menu opens, select Disable Auto-Transcription.

Meeting attendee

To view automated live captions:

1. In the Zoom toolbar, select Live Transcript.
2. When the Live Transcript menu opens, select an option:
   

• • Show Subtitle displays captions on the screen
  • View Full Transcript displays captions with the speaker's name and a time stamp within the transcript window
  • Subtitle Settings… opens the Accessibility Settings window, where you can adjust the font size for both the captions and the Chat window

To turn off automated live captions:

1. In the Zoom toolbar, select Live Transcript.
2. When the Live Transcription menu opens, select Hide Subtitle.