iPad Activation with AT&T Service

To Complete iPad Activation with AT&T Service

To activate the device, please follow the steps below:

  1. Power on the device.
  2. Install the latest version of iTunes on your computer. The latest version can be found at: www.itunes.com/download
  3. Launch iTunes, and then connect your iPad to your computer via the supplied USB cable. If prompted, install any available software updates. Note: Activation does not require the creation of an iTunes account.
  4. The device is now activated and ready to use.

What You Should Know Regarding Your iPad

To ensure the best experience with your new iPad, note the following items:

If you already have an iPad and are migrating to a company-paid data plan, simply place the new SIM into your iPad. Instructions for removing and replacing a SIM are available in the iPad User Guide.

Please Make Note of the Following for Your Records

SIM Card Number: The 20-digit SIM number (ICCID) is printed on the box and on the SIM card.

IMEI Number: The IMEI number can be found on the product box. It is also etched on the SIM tray.

CTN Number: This is the customer telephone number associated with your AT&T line of data service. It is printed on the box and on the packaging slip.


For iPad technical support, visit www.apple.com/support/ipad or contact AppleCare at 800-275-2273.

For inquiries concerning network coverage or billing, please contact AT&T at 800-331-0500.