In cases of stolen or lost device (laptop, tablet, mobile phone), both law enforcement and OIT should be contacted.
On Campus
- Contact Public Safety at (609) 258-1000 and file a report
- Contact the OIT Service Desk at 609-258-4357 or servicedesk@princeton.edu to inform of the lost/stolen device
Off Campus (University-owned devices only)
- Contact the appropriate law enforcement agency and request a police report that includes
- Case Number
- Law Enforcement Agent Assigned to the Case's Contact Information
- Contact Public Safety at (609) 258-1000 and file a report
- Contact OIT Service Desk with the above information, at (609) 258-HELP (4357) or servicedesk@princeton.edu
How will OIT help you?
Depending on the device type and ownership, OIT will assist with:
- device lockdown and wipe
- data security/compromise reporting
- securing a loaner and/or device replacement