Workaround for downloading Portfolio PDFs from Document Viewer window

Open Google Chrome

Go to Settings, and search for “pdf”

Select “Site settings”. Scroll all the way down, and select the drop down arrow on the right

Scroll down to “PDF Documents”

Select “PDF Documents”

Select the “Download PDFs” option

The user must have a PDF reader, like adobe, set as default on their workstation. This can be done by going to Default Apps on the workstation’s settings:

Select the “Choose default apps by file type” option

Scroll down to .pdf and ensure Adobe or the PDF reader is selected.

Once these settings are configured, the user can open the DocViewer link, and it will look like this:

Right-click the “Open” button and select “Copy Link Address”

Open a new browser window and paste the link. This should open in the Adobe viewer.