Zoom: Video Conferencing - Security and Privacy Best Practices


Preventing Zoom-bombing

What is Zoom-bombing?

Zoom-bombing is when uninvited guests join your Zoom meeting and share their screens to bombard real attendees with disturbing pornographic and/or violent imagery. Most of these attacks occur due to publicly available Zoom links but not all. Below are ways to protect you and your guests.

Protect your Personal Meeting ID

If you share your meeting link on social media or another public location and the meeting is not password/passcode protected, anyone with the link can join your meeting. To avoid Zoom-bombing:

Quickly access security settings 

You can quickly access many security features by clicking on the Security icon on the menu bar. Descriptions of Zoom's security features are included below.

security icon

Manage screen sharing

To prevent participants from screen sharing, use the host controls at the bottom of your screen. Click the arrow next to Share Screen and then click Advanced Sharing Options.


Under “Who can share?” choose Only Host and close the window.

You can also lock the Screen Share by default for all your meetings in your web settings at https://princeton.zoom.us. Sign in and click on Settings in the left menu. Scroll until you find the Screen Sharing options. There you can select Only Host.

 

Manage your participants

Use a Waiting Room

The Waiting Room is a virtual staging area that stops your guests from joining until you’re ready for them.

Meeting hosts can customize Waiting Room settings for additional control, and you can even personalize the message people see when they enter the Waiting Room. This message is the perfect place to post rules or guidelines for your meeting.

The Waiting Room is a great way to screen who’s trying to enter your event and keep unwanted guests out. To learn about Waiting Room's visit the Zoom website.

 

End-to-end encryption (E2EE)

If you require an extra degree of security for your meeting, consider using end-to-end encryption (E2EE). 

 

While Zoom meetings are already encrypted by default, they are not end-to-end encrypted.  With the product’s default encryption setting, Zoom manages the encryption and key sharing with participants. With E2EE, Zoom does not have access to the key. Users generate their own encryption key locally and share it with other video conferencing users on the call.

 

Use E2EE when you want enhanced privacy and data protection for your meetings. Keep in mind that several product features are not available when using E2EE (see below).

 

E2EE disables several Zoom features:

 

 

E2EE can be enabled and disabled per meeting, giving you the freedom to choose the level of privacy and functionality for each call you host.

First, you need to turn on Zoom’s E2EE in your user settings before you can use it for a meeting:

  1. Sign in to Princeton’s Zoom web portal (https://princeton.zoom.us/).
  2. Go to Settings > Meeting > Security.
  3. Enable “Allow use of end-to-end encryption is enabled.”
  4. Click “Turn On” when prompted to verify the change.
  5. Next, select your default security level. “Enhanced encryption” is best if you want to keep using all of Zoom’s features (You can still use E2EE for individual calls). Selecting “End-to-end Encryption” will use E2EE for all meetings but restricted features will always be disabled for calls you host.
  6. Click “Save.” 

Now when you schedule a meeting (through the web portal or the app), you will now have a choice of encryption type. 

To learn more, visit Zoom Support at: https://support.zoom.us/hc/en-us/articles/360048660871-End-to-end-E2EE-encryption-for-meetings

 

Enabling recording notifications

Multiple recording notifications can be enabled for a user, group, or entire account. If multiple recording notifications are enabled, participants connected to the computer audio or by telephone will hear a notification each time the recording is started, paused, resumed from being paused, or stopped. To enable this setting visit https://princeton.zoom.us, sign in, and in the left menu click Settings. Next, click on the Recording tab, scroll down until you find “Multiple audio notifications of recorded meeting” and click on the toggle button to turn it on.

 

Miscellaneous security and privacy tips

Do not click on links in chat particularly when you don’t know all of the participants in the Zoom session. A recently announced vulnerability with Zoom for Windows (3/31/20) involves its chat function and links sent in chat. A malicious link in chat which connects to another computer could be used to execute dangerous programs and compromise your computer.

Always download the Zoom software client directly from Zoom. The Zoom software installer for Macintosh has been criticized (3/30/20) in that it potentially enables malicious actors to modify the installer in ways that would put systems at risk. 

If you require an extra degree of security for your meeting, consider using end-to-end encryption (E2EE):  See above E2EE section for details.