How to Become a Student Technology Consultant (STC)

Joining the STC Team

In the spring of every year, OIT interviews current freshmen who are interested in becoming STCs for the next academic year. If you are currently a freshman and interested in an STC position for the next academic year, please watch the STC web page for information. The interview schedule will be posted on the STC web site. Any freshman can attend any one of the interview sessions regardless of their current residential college.

STC Job Description

Summary of Position

The Student Technology Consultant position merges the accessibility of the Residential Advisor program with OIT's computer expertise. These "Computing Advisors" help solve problems and teach their fellow students new computing skills.

New STCs are expected to attend two evening training sessions in April after being hired. STCs are also required to attend two days of training during the week immediately before move-in weekend. Early arrival is arranged for STCs with the Housing Office. Students participating in OA activities will be scheduled for alternative training dates.

Principal Duties

Your primary responsibility will be assisting your fellow students with computer questions and problems. In September and October, STCs spend much of their working time solving device connection problems.

STCs are expected to work weekly shifts in the Tech Clinic, assist with Support and Operations Center telephone support, while also being available outside of business hours to rapidly assist fellow students troubleshoot technological issues should problems arise. 

This position offers a number of opportunities for advancement and development of specialized skills. Once the initial rush of connection assistance requests slows down in the Fall, STCs are able to spend quality time with individual students or small groups, teaching them how to make the most of technology at Princeton.

Required Knowledge and Skills

Note that specific computer training will be provided, so even if you know very little about computers now, you will be fully equipped to help your fellow students by the time you begin work. We do give preference to students majoring in Comp Sci.

While most problems STCs encounter are straightforward, consultants occasionally run into problems that go beyond their level of expertise. The STC program has experienced upperclass STCs and full-time OIT staff as backup to help out with tricky problems.

Special Pressures

During September, STCs may be expected to work more hours than the regular schedule to assist with the volume of requests from new students. This includes being visible and available during move-in weekend. During the rest of the academic year, STCs work 4-6 hours per week. Time management skills are crucial for keeping up with both job-related and academic work during the first six to eight weeks of the fall semester.

Compensation and Benefits

STCs are paid hourly for the time worked.

Additional Information

Only current freshmen will be considered for new STC positions. All Upperclass STC positions will be filled by current STCs. Students with any major are encouraged to apply.