Keep your Zoom Desktop Client up-to-date
The Princeton Zoom Admin Team encourages users to keep the Zoom Client up-to-date. It is recommended to stay within the last three versions to avoid issue or delays in getting into meeting rooms.
Checking the Client Version
Within the Desktop Client, check to ensure you are running a current version. To do this in the client, click the Initials or Profile picture located in the top-right corner and select Help > About Zoom.
This will display the current version of the Client.
Installing the Latest Version
Download directly and install the current Zoom Client version
Once downloaded, locate the file and run for install.
Note: While users who have admin access may be able to install the Zoom app, users who don't have admin access won't. Additionally, users on managed computers should use the methods of installing managed clients:
▸ Managed Mac Computers: Installer is in Princeton IT Self Service.
▸ Managed Windows Computers: Should automatically have Zoom installed.
If your device requires administrative privileges to update, the support team will be able to update that device when it becomes necessary.
Updating the Latest Version
You can update from within your client with the following directions:
Open your Zoom Client and click your Initials or Profile Picture in the top-right corner.
From the menu, select Check for Updates.
It will let you know whether you have the latest version, and if not, prompt you to install it.
Auto Update
The Princeton Zoom Admin team recommends that all users select the auto update for the Zoom client.
On the Zoom client, navigate to your Initials or Profile Picture on the top-right corner and select Settings.
Under the General tab, scroll to find the section for Zoom Workplace Updates
the Update Channel has two options, Slow or Fast.
Slow will update less frequently and won't always be on the latest version.
Fast will update more frequently, and will typically be on the latest version.
Note: Zoom typically releases a new client every month.