How to access TigerHub, HR Self Service, and Tiger Family Hub from off-campus


Accessing TigerHub, HR Self Service, and Tiger Family Hub from off-campus requires a secure portal. 

To access these services from off-campus, visit: oit.princeton.edu/ps on your computer. The portal does not work on mobile phones or tablets.

No changes are required when accessing these services while connected to the Princeton campus network.

Steps to access these services from off-campus

1. Visit oit.princeton.edu/ps in a web browser.

2. Enter your netID@princeton.edu and select Next.

3. Enter your password and select Sign In.

4. If the In Session Settings screen appears, select Connect.
In Session Settings screen. User should select Connect

5. On the next screen, select Sign In.

6. If the Allow Remote Desktop Connection? prompt appears, select Yes.
Allow remote desktop connection. User should select Yes

7. Wait while the application loads. The Loading your app... screen may appear briefly.

8. When the Princeton Central Authentication Service login page appears, enter your netID and password, and then select Login.

9. Access the service as you normally would.

No software installation is required. The secure portal works in your web browser.

Common access issues

  • If you see several sign-in or connection prompts, continue through each prompt. The secure portal uses Azure Virtual Desktop, and these prompts are part of the expected secure-access process.
  • If the Allow Remote Desktop Connection? prompt appears, select Yes to continue.
  • If an old bookmark or direct link does not work from off campus, update the bookmark to oit.princeton.edu/ps.
  • If you are on campus but cannot access a service, confirm that your device is connected to the Princeton campus network. If the issue continues, contact the OIT Service Desk.