Accessing TigerHub, HR Self Service, Tiger Family Hub and related applications from off-campus requires a secure portal. The secure portal is not needed when on-campus.
1. Visit oit.princeton.edu/ps on a computer in private-browsing mode. (How to turn on private-browsing mode)
2. Enter your netID@princeton.edu and select Next.
3. Enter your password and select Sign In.
4. If the In Session Settings screen appears, select Connect.
5. On the next screen, select Sign In.
6. If the Allow Remote Desktop Connection? prompt appears, select Yes.
7. Wait while the application loads. The Loading your app... screen may appear briefly.
8. When the Princeton Central Authentication Service login page appears, enter your netID and password, and then select Login.
9. Access the service as you normally would.
Common access issues
- If you see several sign-in or connection prompts, continue through each prompt. The secure portal uses Azure Virtual Desktop, and these prompts are part of the expected secure-access process.
- If the Allow Remote Desktop Connection? prompt appears, select Yes to continue.
- If an old bookmark or direct link does not work from off campus, update the bookmark to oit.princeton.edu/ps.
- If you are on campus but cannot access a service, confirm that your device is connected to the Princeton campus network. If the issue continues, contact the OIT Service Desk.